Hungry Hetauda provides transparent account and data deletion mechanisms in compliance with Google Play Developer Program Policies.
Follow either of the official methods below to submit your account deletion request.
If you have access to the Hungry Hetauda application on your phone, you can request immediate deletion directly:
You may be asked to authenticate via password, OTP, or SMS verification before deletion is processed.
If you cannot log in or prefer to request deletion via email or telephone, contact our team:
Please include the email address or phone number associated with your account for identity verification.
Important Note: Deleting your account will permanently disable your login, saved delivery addresses, and preferences. Certain transaction and accounting records will be retained where required by applicable law (such as tax compliance and fraud prevention).
Hungry Hetauda Private Limited ("Hungry Hetauda", "Company", "we", "us", or "our") respects your right to control your personal information.
This Account & Data Deletion Policy explains how users can request deletion of their Hungry Hetauda account and associated personal information.
This policy applies to users of the Hungry Hetauda mobile application, website, and related digital services.
Users can request account deletion directly from the Hungry Hetauda application where account creation is available.
The typical account deletion path is:
Profile → Settings → Account → Delete Account
The exact location of the account deletion option may change as the application is updated.
Users may be required to confirm their identity or enter their password, OTP, or another authentication method before deletion is completed.
If the in-app deletion option is unavailable or the user cannot access their account, the user may request account deletion by contacting:
Email: [contact@hungryheatauda.com](mailto:contact@hungryheatauda.com)
Users should use the email subject:
Account Deletion Request
The request should include sufficient information for us to identify the relevant account.
For security purposes, we may request reasonable verification before deleting an account.
After receiving a valid deletion request, Hungry Hetauda may:
Subject to applicable law and technical requirements, account deletion may result in deletion or anonymization of information such as:
Deleting an account does not necessarily mean that every record associated with the account will be immediately deleted.
Certain information may need to be retained for purposes including:
Where such information is retained, Hungry Hetauda will limit its use to the purposes for which retention is necessary.
Deleted information may temporarily remain in secure backup systems.
Backups are maintained for purposes including:
Backup copies are not intended for ordinary operational use.
Such information will be removed or overwritten according to the applicable backup-retention and rotation process.
If an account has an active food order, delivery, refund, payment, complaint, or other ongoing transaction, certain information may need to be retained until the relevant process is completed.
This does not prevent us from deleting information that is no longer required for the relevant purpose.
Some information may be retained where required or permitted by applicable law.
Examples may include information necessary for:
Retained information will not be used for unrelated purposes merely because it remains in our records.
Hungry Hetauda may retain limited technical or transactional information where reasonably necessary to:
Such information will be retained only for an appropriate period based on the relevant purpose.
If a user has submitted reviews, ratings, photographs, complaints, or other user-generated content, deletion of the account may not automatically remove every piece of content where the content:
Where technically and legally appropriate, personal information associated with deleted accounts will be removed or anonymized.
Where applicable, users may request deletion of specific categories of personal information without deleting their entire account.
Such requests may be sent to:
**[contact@hungryheatauda.com](mailto:contact@hungryheatauda.com)**
We will assess the request in accordance with applicable law and our Privacy Policy.
To protect customer accounts, Hungry Hetauda may require reasonable verification before processing an account or data deletion request.
Verification may include information such as:
We will not intentionally disclose or delete another person's account based solely on an unverified request.
We aim to process valid account deletion requests within a reasonable period.
The actual processing time may depend on:
Where applicable law establishes a specific timeframe, that legal requirement will apply.
After an account is deleted:
Deleting an account does not necessarily cancel an already completed transaction or remove legally required transaction records.
After account deletion, a user may create a new Hungry Hetauda account in the future if account registration remains available.
A newly created account may be treated as a separate account and may not contain information from the previously deleted account.
Uninstalling the Hungry Hetauda application from a device does not necessarily delete the user's account or information stored on Hungry Hetauda's servers.
Users who want their account and eligible personal information deleted should use the in-app account deletion feature or contact us at:
**[contact@hungryheatauda.com](mailto:contact@hungryheatauda.com)**
Account deletion will stop account-based promotional communications where applicable.
However, communications relating to legally required records, security matters, or transactions may be retained or sent where necessary.
Users may also manage marketing preferences separately without deleting their account.
Where the Hungry Hetauda application allows users to create accounts, Hungry Hetauda provides an account deletion mechanism consistent with applicable Google Play requirements.
The account deletion mechanism is intended to allow users to request deletion of their account and associated eligible data.
The deletion process may retain information that is legally required or reasonably necessary for security, fraud prevention, legal claims, financial records, or other permitted purposes.
Account and data deletion requests are also governed by the Hungry Hetauda Privacy Policy.
The Privacy Policy explains:
For account deletion or data deletion requests:
Hungry Hetauda Private Limited
Email: [contact@hungryheatauda.com](mailto:contact@hungryheatauda.com)
Address: Hetauda, Makwanpur, Nepal
Account Deletion Request
Please include the email address or mobile number associated with your Hungry Hetauda account so that we can identify the relevant account.
Effective Date: 27 September 2026
Last Updated: 27 September 2026
Version: 1.0
Hungry Hetauda Private Limited
Hetauda, Makwanpur, Nepal
Phone: +977 980-2501461
Email: [contact@hungryheatauda.com](mailto:contact@hungryheatauda.com)